Insider's Look: The Technology We Use to Make Your Check-in Seamless

You’ve just finished the drive to Morgantown. Maybe you’ve spent three hours on the road, or perhaps you just flew into the airport and navigated the winding hills of West Virginia. The only thing on your mind is dropping your bags and heading straight to the first tee at Lakeview Golf Course or grabbing a cold drink at Legends Sports Bar.

The last thing you want? A long line at the front desk and a stack of paperwork.

At Lakeview Golf Resort, we get it. We’ve spent years refining the "arrival experience" because we know that a great vacation starts the moment you pull into our 500-acre retreat.

Here is an insider’s look at the tech stack we use to get you out of the lobby and into the fun—faster than ever.

Why "Old School" Check-ins are a Bogey

Standard check-ins used to be a bottleneck. Between manual ID verification, credit card imprints, and printing physical registration cards, the process could take 15 minutes or more.

In today’s fast-paced world, that’s simply not good enough. Seamless hotel check-in technology isn't just a "nice-to-have" anymore; it’s the standard our guests deserve. We’ve invested in a digital infrastructure that prioritizes your time and your data security.

1. The Power of Our Integrated Property Management System (PMS)

At the heart of our operation is a sophisticated PMS (powered by INNsight) that syncs in real-time.

What does this mean for you?

• Real-Time Room Readiness: The second housekeeping clears your suite, and our system updates. No more "checking back in twenty minutes" to see if your room is ready.
• Preferences Saved: If you stayed with us last year and requested a lake view or a specific floor, our system remembers your preferences. We use data to personalize your stay before you even arrive.

2. Digital Pre-Registration: Skip the Line

Why wait until you’re standing in our lobby to give us your info? Our contactless hotel arrival process allows you to handle the heavy lifting from your smartphone.

By using our secure pre-registration link sent to your email, you can confirm your identity and payment method while you're still grabbing coffee on the way here. When you walk through our doors, your key is practically waiting for you. It’s efficient, it’s modern, and it’s entirely on your terms.

3. Secure, Encrypted Payment Processing

Security is the "silent partner" in our technology suite. We utilize high-level encryption for every transaction.

Whether you’re booking one of our guestrooms or settling your tab at the pro shop, our system ensures your financial data is protected. By using secure digital check-in protocols, we eliminate the need for paper records that could be misplaced or compromised.

High Tech Meets High Touch

You might be wondering: Is all this tech making the resort feel robotic? Absolutely not.

Our philosophy is simple: We use technology to handle the boring stuff so our staff can focus on the important stuff—you. Instead of our front desk team staring at a computer screen typing in your zip code, they are free to tell you about the current conditions on the Mountainview golf course or recommend the best local craft beer on tap tonight.

"Technology should be invisible. You shouldn't notice the software; you should only notice how much extra time you have to enjoy the sunset over Cheat Lake."

Ready to Experience the Difference?

Whether you're here for a corporate conference, a dream wedding, or 36 holes of championship golf, we’ve cleared the path for you. No friction. No stress. Just the best of Morgantown is waiting for you.

Experience the future of hospitality in the heart of West Virginia.

BOOK YOUR STAY TODAY